Privacy Policy
Effective Date: 12/12/2025
Last Updated: 12/12/2025
Tri-Star Logistics (“we,” “us,” or “our”) is a trucking and logistics company providing transportation, freight, dispatch, and related logistics services. We are committed to protecting your privacy and being transparent about how we collect, use, and share personal information.
This Privacy Policy applies to all visitors, customers, carriers, drivers, and partners who access our website, use our services, or communicate with us, including via SMS messaging. This policy is accessible from all pages of our website via the footer or header.
1. Information We Collect
Personal & Business Information
- Name
- Company name
- Email address
- Phone number
- Billing and mailing address
- Driver, shipper, or carrier contact details
Logistics & Operational Information
- Pickup and delivery locations
- Shipment and load details
- Dispatch and scheduling information
- Invoices and billing records
SMS & Mobile Information
- Mobile phone numbers
- SMS opt-in and consent records
- Message delivery and response data
Automatically Collected Information
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and tracking technologies
2. How We Use Your Information
- Provide trucking, freight, and logistics services
- Coordinate pickups, deliveries, and dispatch operations
- Send shipment updates and scheduling notifications
- Communicate billing or account information
- Improve our website and services
- Comply with legal and regulatory requirements
3. SMS Communications & Consent
By providing your mobile phone number and opting in, you consent to receive SMS messages from Tri-Star Logistics related to shipment updates, scheduling, billing notifications, and customer service communications.
Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP.
Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
4. Information Sharing & Disclosure
We may share information only as necessary to operate our business, including with drivers, carriers, dispatch partners, service providers, or when required by law.
We do not sell personal information.
SMS consent and mobile phone numbers are never shared for marketing purposes.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance website functionality and analyze usage. You may disable cookies through your browser settings.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system can be guaranteed to be completely secure.
7. Your Privacy Rights
You may request access, updates, deletion, or withdrawal of SMS consent by contacting us.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
9. Policy Updates
We may update this Privacy Policy at any time. Changes will be posted on this page.
10. Contact Information
Tri-Star Logistics
Email: info@tristarlogisticsinc.com
Phone: 818-643-4026
Website: https://tristarlogisticsinc.com/

